Shipping

SHIPPING POLICY 

Please allow 3-10 business days to process your order. We’re a really small business, so please be patient. Orders received after 4PM EST will be processed on the following business day. Please note that we do not process or ship orders during the weekends or holidays (Canadian or American).

Shipping within Canada
Canadian orders will be shipped via UPS or Canada Post.

Shipping within United States
American orders will be shipped via USPS. USPS’ delivery standard is 1-5 business days. 

International Orders
We now offer international shipping to certain countries. Please note that we are not responsible for duties and custom fees incurred after purchase.

EXCHANGES & REFUNDS 
Unfortunately we do not currently accept refunds or exchanges. All items are FINAL SALE.

In the event that you receive an incorrect or damaged item(s), please contact us within 2 days of receiving your item(s). In your email please include your name, order number as well as an image of the incorrect or damaged item(s) and we will gladly rectify the situation.

DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

ORDER CANCELLATIONS
Unfortunately once an order has been placed, we do not accept cancellations. Please ensure that all your details are correct prior to placing your order. If you entered an incorrect address and a shipping label has not been created yet, we may be able to correct it. Please email us immediately sostyleca@gmail.com